Privacy Policy
 

Introduction

J.R Floristry ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our services. This policy applies to all personal data processed by us in the course of our business operations.
 

Information We Collect
 

We may collect and process the following data about you:

• Personal Identification Information: Name, address, phone number, email address.

• Event Details: Event date, venue, type of event, and any specific floral preferences or requirements.

• Financial Information: Payment details (although we do not store payment card information).

• Correspondence: Records of any communications between you and us.

 

Website Cookies
 

We use cookies on our website to enhance your experience and improve the flow of our website. We use standard cookies provided by our website host Wix with no addition additional cookies added. 

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These cookies are listed below:

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How We Use Your Information
 

We use the information we collect in the following ways:
 

• Service Delivery: To provide you with floral arrangements and related services for your event.

• Communication: To contact you regarding your order, respond to inquiries, and provide customer support.

• Improvement: To improve our services based on feedback and usage data.

• Marketing: To send you promotional materials and updates (you can opt out at any time).

• Legal Compliance: To comply with legal obligations and protect our legal rights.
   

How We Share Your Information
 

We may share your information with third parties in the following circumstances:
 

• Service Providers: With vendors and service providers who perform services on our behalf (e.g., delivery services, payment processors).

• Legal Requirements: If required by law, to comply with legal processes or to protect our rights and property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorised access, loss, or destruction.

Data Retention
 

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.
 

Your Rights
 

Under the General Data Protection Regulation (GDPR), you have the following rights:
 

• Access: To request access to your personal data and obtain information about how we process it.

• Rectification: To request correction of any inaccurate or incomplete data.

• Erasure: To request the deletion of your personal data, under certain conditions.

• Restriction: To request the restriction of processing your data, under certain conditions.

• Data Portability: To request the transfer of your data to another organization or to you, under certain conditions.

• Objection: To object to the processing of your personal data, under certain conditions.
   

To exercise any of these rights, please contact us at jrfloristry@gmail.com.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
 

Contact Us
 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

J.R Floristry
jrfloristry@gmail.com
 

This Privacy Policy is effective as of 24th July 2024.